During peak seasons, we order from Mattes every two weeks. In the off-season this stretches every two to three weeks, and we regularly update this page with current dates.
You can expect your order to arrive on your doorstep within 6-8 weeks, as a general rule.
Yes! We set up our Mattes Custom Order Tracker so you can keep an eye on where your order is at - from accepted, to in production, to on its way, you'll know exactly where your order is in the process.
We can order any of the items in the Mattes catalog, but limit our on-website listings for simplicity.
If there's something you'd like to order that isn't listed, please email us to start the process of placing your order!
We aren't able to have our own version of the configurator at this time - please use the official Mattes one to see the design of your custom product, and fill out the form above to place your order with us!
